You want correct communication if you wish to run a enterprise. That is the place communication platforms like WhatsApp, Slack, and Google Chat are available in. Nicely, Telegram is on that checklist; it’s some of the used communication platforms on the planet, and plenty of of its customers are utilizing it for enterprise. In case you’re considered one of them, then you could need to contemplate getting a Telegram Enterprise account.
However what’s a Telegram Enterprise account? Why do you have to use it? What makes it completely different from a Telegram Premium account? And, extra importantly, how a lot does it value?! Nicely, that’s what this piece is for. We’ll go over all the essential questions you’ll have about this kind of account.
Additionally, since corporations like Telegram are at all times including new options, this text might be up to date to mirror every new change which will come. So, with out additional ado, let’s dive in.
What’s Telegram Enterprise?
Telegram Enterprise is an account that gives instruments that higher increase your online business. It has a number of instruments that enterprise house owners can use that make their extra accessible to potential clients.
How a lot does a enterprise account value?
That is one thing that might change as time goes on. As of the writing of this text (April 2024), there isn’t a set worth for a Telegram enterprise account. Nonetheless, you possibly can entry all the enterprise account options when you’ve got a Telegram Premium account.
A Telegram Premium account prices $4.99/month, and it comes with its personal set of options. We are going to preserve you up to date if the corporate launches any adjustments to its pricing.
Is the value the identical throughout the net and the app?
You’ll want a Premium account, and the value for a premium account is identical $4.99/month throughout the app and the net.
What options do you get with a enterprise account?
Right here comes the enjoyable stuff. The options you get with a Telegram Enterprise account vary from business-centric to enjoyable.
Begin web page
When an individual begins a chat dialog with you, they are going to get a begin display screen. You possibly can customise the beginning display screen to point out related details about your online business. That is so that individuals know what your online business is about earlier than beginning a dialog. You need to use textual content and stickers to customise your begin web page.
You possibly can embody info like what your organization does, its founders, who your organization represents, ETC.
Hours of enterprise
In case you’re working a neighborhood location, then you definately’ll need to let individuals know what hours you’re open. This characteristic will allow you to publish the hours that your location is open or accepting enterprise. It’s much like what you’d get on Google Maps.
On your online business profile web page, customers will have the ability to entry the hours by tapping on a karat on the facet of the display screen.
Location
You need to just be sure you’re in a position to convey clients to your location. Nicely, with this characteristic, you’ll have the ability to enter your online business’ location, While you try this, your location might be viewable on a map display screen (most probably Google Maps).
Clients will have the ability to navigate to your location with instructions given by the app. They may even get info like how lengthy it is going to take to get to your online business out of your location.
Fast replies
In case you’re in a rush, and you might want to rapidly reply to a consumer, then Fast replies may turn out to be useful. That is fairly self-explanatory; Fast replies permit you to rapidly ship a pre-typed message to a different in a gaggle chat.
Say, somebody messages you asking what the particular dish at your restaurant is. You simply must kind “/” into the chat and also you’ll see a panel of pre-typed messages seem. You possibly can select the one you need and will probably be pasted into the chat.
What’s neat about this characteristic is that you could give the messages a reputation. So, in case you are messaging speaking concerning the particular dish, you possibly can simply title it “Particular”.
Fast replies don’t solely comprise textual content. They’ll comprise photos, stickers, and even PDF information. That is nice, because it provides you a variety of information that you could ship to clients. For instance, if an individual messages you asking what you’ve got in your menu, you possibly can ship a message with a PDF exhibiting your menu.
Greeting messages
A greeting message is a good way to get your dialog with an individual began off on the appropriate foot. If an individual messages you for the primary time, Telegram will routinely ship this greeting message to them. The message may comprise something from easy “Whats up!” to related details about your online business. An amazing factor you would do is ship a message with ceaselessly requested questions.
This characteristic ensures that potential clients get an prompt reply when contacting you for the primary time. Giving a speedy reply is essential for operating a enterprise.
Away messages
This one is an easy one. In case you’re away from your online business or on trip, individuals who message you’re going to get an computerized message letting them know that you simply’re away. This fashion, you’re in a position to preserve some kind of contact while you’re not round.
Chat tags
When you’ve got a bunch of chats in your feed, it may be arduous to distinguish between them. You’ll need to inform the distinction between associates/household and clients. Additionally, clients contact you for various causes.
That is the place chat tags turn out to be useful. This lets you add color-coded labels to your chats. While you add a label to a chat, will probably be moved to a folder of the identical title. So, if you end up viewing the All Chats feed, you’ll see the labels subsequent to the chats.
You possibly can add a number of labels to chats, and they’re going to all present up within the designated folder while you faucet on it. The chat folders might be displayed as tabs on a panel on the high of the display screen.
Hyperlinks to chats
If you wish to direct customers to a particular chat, you possibly can create a hyperlink to it. No matter whether or not the consumer is in Telegram or not, they are going to be taken to that chat. Additionally, you’ll have the ability to see how many individuals clicked on the hyperlinks that you simply share.
Chatbots for enterprise
It ought to come as no shock that there’s some new generative AI characteristic being unveiled. Telegram Enterprise will allow you to add completely different chatbots to your workflow. These chatbots will have the ability to reply questions similar to another chatbot.
You can too add specialised chatbots to finish various kinds of duties.
