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How one can switch your quantity

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You may wish to ditch your present supplier in the event you discover T-Cellular’s telephone plans tempting. And gaining access to the service’s intensive 5G community is just like the cherry on prime. Nevertheless, you might not wish to hand over your quantity as a result of hassles it presents. It additionally entails informing all of your contacts and updating your new quantity on payments and authorities paperwork.




Simplify your transition by transferring your quantity to T-Cellular. The service supplier gives handy choices for a clean onboarding course of. This information reveals you learn how to switch your quantity to T-Cellular, whether or not you utilize your individual machine or a brand-new T-Cell phone.

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What occurs if you port a quantity?

With porting, you’ll be able to hold your present telephone quantity even if you swap to a brand new service supplier. As per the FCC (Federal Communications Fee), you’ll be able to port a quantity provided that you reside in the identical geographic space.

To start the method, submit a request to your previous service to launch your quantity. You’ll additionally ask them to supply the switch PIN. Some service suppliers name it a Non permanent Port-Out PIN, Port PIN, or Port-Out PIN. The corporate gained’t cost you for transferring the quantity.


In the event you aren’t utilizing your previous machine, begin the quantity switch course of solely after you obtain your new telephone and SIM card. It ensures that you simply gained’t miss any essential calls or texts.

Does T-Cellular provide any reductions in the event you make the swap?

Sure, the corporate supplies incentives for patrons shifting to T-Cellular. It gives engaging offers on plans and telephones. In case you have a postpaid contract with AT&T or Verizon, T-Cellular pays early termination charges for as much as 5 strains. It additionally covers machine funds.

Earlier than transferring your quantity

Test whether or not your quantity is eligible for switch to make sure a clean quantity switch course of. To take action, enter your present quantity on T-Cellular’s Hold your quantity web site.


Subsequent, request a quantity switch PIN, Porting PIN, or short-term Port Out PIN out of your present service supplier by contacting customer support. You may also get it from the cell app. Confirm that your telephone is unlocked. Clear all of your balances resulting from your present service. Take a backup of your contacts, messages, and voicemail earlier than transferring your quantity. Your voicemail will reset after the quantity porting course of is accomplished.

Don’t cancel your present service earlier than switching to your new supplier. Your account should stay lively to switch your quantity. It additionally ensures that you simply get uninterrupted service throughout the quantity switch course of.

How one can switch your quantity to T-Cellular

You want the next info to switch your telephone quantity to T-Cellular:

  • The telephone quantity you wish to switch.
  • The identify of your present service supplier.
  • Your present account quantity.
  • Your billing handle, together with the ZIP code.
  • The quantity porting PIN.

In the event you plan to buy a brand new machine from T-Cellular:


  1. Go to the T-Cellular on-line retailer.
  2. Select your machine.
    Screenshot of the T-Mobile store website

  3. Enter your quantity within the Telephone quantity textual content field.
  4. Choose Hold this quantity.
    Screenshot highlighting 'Keep this number' on the T-Mobile store website

  5. Observe the quantity switch directions on the cost web page throughout checkout.
    Screenshot highlighting the number transfer instructions on the T-Mobile store website

To make use of your present telephone:


  1. Go to the T-Cellular BYOD web site.
  2. Click on Test telephone compatibility.
    Screenshot of the T-Mobile BYOD website

  3. Enter your IMEI and click on Test telephone.
    Screenshot Showing the 'Check phone' option on the T-Mobile BYOD website

  4. If the pop-up says No match discovered, test if it helps T-Cellular frequencies​.
  5. Buy a T‑Cellular SIM card.
    Screenshot Showing the SIM card options on the T-Mobile BYOD website

  6. Select a plan and comply with the directions to switch your quantity.

If you’re going through points whereas switching to T-Cellular, contact buyer care. Dial 1-877-778-2106 for pay as you go plans. You may also go to your nearest T-Cellular retailer. As soon as your quantity switch course of will get initiated, you will obtain a textual content message from T-Cellular.

You possibly can name 1-877-789-3106 to test the standing of your quantity switch request. After your quantity transfers to T-Cellular, cancel the service along with your earlier supplier to keep away from surprising costs.


What must you do in case your quantity isn’t transferred to T-Cellular?

The porting course of will take lower than 3 hours to finish for wi-fi line transfers. A landline switch can take for much longer to course of and will vary from 3 to 10 days. A delay may come up if there’s a mismatch in buyer info like names and addresses.

Name T-Cellular Buyer Care at 1-800-T-Cellular (1-800-866-2453) if it doesn’t activate your new telephone quantity regardless of ready the really useful time. Different choices embody speaking to a chatbot or dwell consultant on the t-mobile.com web site and contacting them on social media.

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Make a seamless transfer to T-Cellular

T-Cellular supplies dependable 5G protection and quite a lot of telephones that work on its community. It additionally permits you to hold your present quantity whereas switching suppliers. However first, ensure that your quantity is eligible for porting. Present correct particulars to cut back your ready time and rapidly transition to T-Cellular’s community. The service additionally permits you to arrange private hotspots with ease. Which means you’ll be able to join a number of gadgets to the web even when you find yourself on the transfer. In the event you assume that’s depleting your information too quick, use the Knowledge Saver mode on Android to limit background apps from consuming information.

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