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How you can discover your Xfinity ID and password

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Xfinity has an enormous consumer base throughout the USA comprising tens of millions of broadband, cable TV, and cell web subscribers. You possibly can get pleasure from your favourite exhibits in your Google TV with Xfinity’s high-speed web and numerous cable and streaming plans. Nonetheless, in case you face disruption in any service, you may want your Xfinity ID and password to log in to the web site and troubleshoot points. This information exhibits you the way to determine your login credentials in case you can’t keep in mind them.



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How do I create an Xfinity ID if I haven’t got one?

You want a single Xfinity ID and password to check in to and handle all accounts and companies, together with Xfinity web, TV, and cell. It may be your registered cellphone quantity, electronic mail handle, or username. Should you don’t have one but, you may create yours by visiting the Xfinity web site and offering your cellphone quantity or social safety quantity (SSN). Comply with the on-screen directions to create your Xfinity ID. Nonetheless, if you do not get the invitation, confirm whether or not you entered the proper cellphone quantity or electronic mail handle. Additionally, examine your electronic mail’s spam folder.


How you can discover your Xfinity ID

You solely want one set of login credentials to entry all of your companies. Since your Xfinity ID is often your electronic mail, cellphone quantity, or username, yow will discover it from the Xfinity web site, cell app, or your Xfinity X1 cable field.

Should you have no idea which electronic mail handle or cellphone quantity is related together with your account, you should utilize the lookup software. You may have to enter the requested particulars and click on Proceed. You’re going to get a verification code for signing in if the small print match the corporate’s data.

Screenshot of the Xfinity ID lookup page

Discovering your Xfinity ID with the Xfinity app

Whereas Comcast has a number of apps, you may need to obtain the Xfinity app from the App Retailer or Google Play Retailer. We have included a hyperlink for the Play Retailer under. When you open the app, you may request your ID by following these steps:


  1. Launch the Xfinity app in your cellphone and check in to your account.
  2. Go to the Account part within the lower-right nook.
  3. Choose Account settings.
  4. Faucet Xfinity ID and safety.
  5. You’ll discover your Xfinity ID below the Private Data part.

Discovering your Xfinity ID with the Xfinity Voice Distant

Should you’re a main consumer, yow will discover your particulars by saying “Xfinity ID” or “username” in your Xfinity Voice Distant in your X1 TV field. Secondary customers can use the Xfinity web site or cell app to search out their Xfinity ID.

How you can change your Xfinity username

If you cannot keep in mind your Xfinity username or ID, you could need to change it to one thing you will not neglect. You possibly can change your Xfinity username from the Xfinity web site. It’s value noting which you could’t reuse your outdated username.


  1. Register to xfinity.com out of your browser.
  2. Click on the Account icon.
  3. Choose Account and Id.
    Screenshot highlighting Account and identity on the Xfinity website

    Supply: Xfinity

  4. Select Xfinity ID and Safety below Your Data.
    Screenshot highlighting Xfinity ID and Security on the Xfinity website

    Supply: Xfinity

  5. Choose Change electronic mail and username.
    Screenshot highlighting Change email and username on the Xfinity website

    Supply: Xfinity

  6. Affirm your password.
  7. Enter the brand new Xfinity username.
  8. Click on Save.

How you can change your Xfinity password

Xfinity recommends altering or resetting your password often for safety. Preserve your Xfinity password between eight and 128 characters. It ought to include at the least one quantity and a particular character, however it may well’t have your identify or username.


Altering your Xfinity password in your browser

  1. Register to the Xfinity web site from an online browser.
  2. Click on the Account icon.
  3. Choose Account and Id.
  4. Select Xfinity ID and Safety.
  5. Scroll to the Safety part and choose Change password.
  6. Enter the brand new password.
  7. Click on Save.

Altering your Xfinity password from the cell app

  1. Register to the Xfinity app.
  2. Choose Account.
  3. Select Account Settings.
  4. Faucet Xfinity ID and safety.
  5. Select Change Password.
  6. Enter your present password.
  7. Sort your new password.
  8. Faucet Save.

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Altering the Xfinity account password for secondary customers

Managers, members, and viewers can’t change their password if their cell quantity or electronic mail handle isn’t related to the account. Solely the Main account can change it. After that, secondary customers can log in and add a cellphone quantity or electronic mail handle. It ensures that they will reset their password sooner or later.


Right here’s the best way to change the password on a secondary consumer account:

  1. As the first consumer, check in to xfinity.com.
  2. Click on the Account icon.
  3. Choose Account and Id.
  4. Scroll to view all of the customers on the account.
  5. Choose a consumer.
  6. Choose Change Password below the consumer’s Xfinity ID.
  7. Sort a brand new password and re-enter it to substantiate.
  8. Click on Save.

How you can reset your Xfinity password in case you’ve forgotten it

Contact Xfinity’s On-line Assist Heart in case you would not have a cell quantity or private electronic mail handle linked to your account. They’ll replace your info as a way to reset your password.

  1. Go to www.xfinity.com/password.
  2. Enter your Xfinity ID, linked cellphone quantity, or a verified private electronic mail handle.
  3. Click on Proceed.
    Screenshot of the reset password page on the Xfinity website

  4. Choose if you wish to reset your password through a textual content message, name, or secret query.
  5. Enter the password reset code.
  6. Click on Proceed.
    Screenshot of the password reset code on the Xfinity website

    Supply: Xfinity

  7. Create your new password.
  8. Click on Proceed.


Clear the cache and cookies on the browser if there’s a difficulty with resetting your password.

Managing your Xfinity account is a breeze

The quickest method to retrieve your Xfinity ID is to make use of the web lookup software. As soon as you discover your ID, altering or resetting your password is easy. However guarantee your account is lively by staying on prime of your payments.

Should you face issues at any step, contact Xfinity customer support. Use the guidelines in our information to bypass automated menus and speak to a human for a faster decision.

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