Xfinity is a well-liked web and cable TV service supplier, whereas Xfinity Cell is a cell digital community operator (MVNO) accessible to subscribers of Xfinity Web. The Comcast-owned firm offers high-speed web and a number of TV and telephone plans. Nonetheless, you would possibly wish to cancel it if you’re sad with the service. This information reveals you tie up free ends and cancel your Xfinity service.
Discover ways to export Comcast Xfinity e-mail to your pc for offline entry and safety or to Gmail for superior search and group
Earlier than canceling Xfinity providers
There are some things to think about earlier than canceling your Xfinity service.
Paying your last Xfinity invoice
Your last invoice could embrace prorates, early termination charges, gear fees, or cancelation charges. You’ll be able to pay your invoice through the web site, app, name, or by visiting an Xfinity Retail Retailer.
Xfinity Residence clients on an Gear Installment Plan ought to settle the remaining steadiness for his or her gear throughout cancelation.
Returning gear
You’ll have to return rented gear whenever you cancel your Xfinity service. Go to xfinity.com/returns and go to Digital Return Heart. Log in to your account and observe the on-screen directions to provoke the return course of.
If you wish to switch your quantity after switching to a different provider
Don’t cancel your Xfinity Cell service earlier than transferring to your new provider. It’s going to cease the quantity switch course of. After the request is full, it’ll mechanically cancel service, so that you don’t need to do something.
In case you’re on a Machine Cost Plan
The corporate gained’t allow you to cancel your Xfinity Cell service when you haven’t cleared your dues on the Machine Cost Plan. If you wish to swap to a brand new provider, pay the steadiness and request Xfinity to unlock your gadget. Nonetheless, you possibly can proceed making the remaining month-to-month gadget funds if you wish to proceed Xfinity TV, Xfinity Web, or Xfinity Voice service.
The best way to cancel Xfinity providers
You’ll be able to cancel your Xfinity service by requesting a callback or visiting your nearest Xfinity Retailer.
Requesting a name again to cancel your Xfinity service
In case you are positive you wish to droop your Xfinity service, observe these steps:
Log in to your account along with your Xfinity ID and password.
Alternatively, you possibly can enter the telephone quantity linked to your Xfinity account.
Click on Proceed.
Comply with the on-screen directions and fill the cancelation kind to request a name again.
Xfinity Cell does not prorate By the Gig knowledge fees. However it’ll prorate the information fees based mostly on the place you might be in your present invoice cycle when you cancel an Limitless line.
Visiting an Xfinity Retailer
You’ll be able to go to your native Xfinity Retailer to cancel your service. Be certain that to give up any Xfinity gear, modems, or routers. Go to the Xfinity Retailer locator web site and enter your area or zip code within the search bar to seek out shops close to you.
Mailing your cancelation request
Be certain that to incorporate particulars like your first and final identify, account quantity, telephone quantity, and repair tackle within the letter. You’ll be able to mail your request to cancel your Xfinity service to the next tackle:
Use Xfinity Cell’s Fast Pay to clear your dues in a jiffy
Make the swap and discover a appropriate service
Don’t hesitate to cancel your Xfinity service if it isn’t working for you. However first, return rented gear and clear your dues to make sure a clean cancelation course of. In case you’re available in the market for a brand new provider, try a number of the prime telephone carriers.
